Jack M. of Richmond, Illinois, had the following to say about Mike Schenk, an RLCA Loan Specialist:

We recently applied for a refinance of our home, and Michael A. Schenk was our Loan Officer. What a wonderful job he did. From the onset he was not only informative, but kept us apprised at all times. When we called him, he was quick to respond. Ours was not an easy refinance, but Michael worked with us to the bitter end, when the Title Company's overnight service delivered the disbursement check to the wrong address. We knew this was not Michael's fault, but when we called him when the check did not arrive, he immediately called the Title Company to affect a resolution and then followed up with a phone call to ensure we were satisfied and received the disbursement. It is rare in this day to receive such service and we really appreciate it. Considering the criteria in which an employee is deemed "outstanding", I would highly recommend Michael in that category.

Adam B. also had some thoughts on working with Mike:

I write to you to complement your company and staff.  Working with RLCA, and specifically Michael Schenk, on my refinance was surprisingly enjoyable. Mike's ability, thoroughness, and friendliness made a potentially complicated process seem easy. He and his RLCA team worked hard and fast to fulfill my needs - I give them my highest recommendation and would happily refer anyone to their care.

Laura F. of Chicago, Illinois, reported her experience with Anthony Pipitone, an RLCA Loan Specialist:

Edyta, it was truly a pleasure working with you. You are in fact, one of the most professional loan officers that I have had the pleasure of working with. The entire process went smoothly and moved forward in a timely fashion. You were diligent in finding the right program for us; you told me everything that you needed up front, and you explained all of the documents so that we could understand them. As you know, we were already working with a lender when you called me. Had it not been for your persistance, your knowledge and professionalism, we would have gone with the other lender.

I appreciate the personal attention, care and concern that I received from RLCA. My credit was not the best and time was running out for me, because my financial situation was changing fast, therefore my refinance needed to take place even faster. My agent Mike Power, gave me friendly and professional guidance to obtain the loan I needed to pay late taxes, and to consolidate my debts to accommodate my new/less income. Mr. Power also educated me on how to reestablish my credit standings.

I just wanted to take the time to tell you how much my husband and I appreciated the service that our loan specialist Adam Solovy provided us. He is an outstanding employee. He was always responsive to my phone calls, questions and concerns. He always kept my husband and I informed on what was going on with our loan. Adam worked diligently to help us to refinance our home loan. Adam is an employee that understands the meaning of service and courtesy. To my husband and I he went out of his way to provide us with GREAT AND OUTSTANDING SERVICE. Whenever Adam needed information from us he requested it in a timely manner and we never had to wait days or call him constantly before we knew what he needed and we never had to wonder how the loan was coming. We provided Adam with different phone numbers to contact us and he never hesitated to do so. We had a couple of problems that could have delayed our loan or even prevented us from getting it but Adam worked diligently to help us get these problems resolve. Adam was even available to us all the way up to closing our loan and that made a great impression on my husband. I could go on and on about the service that Adam provided us. But I will sum it up to say an employee like Adam is a rare commodity. My husband and I are very satisfied with his work and we were very BLESSED to have him working on our loan.

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